Virtual Services

Lead Generation

Finding new leads is hard work, especially when you consider how saturated any market is today. Hundreds and thousands of businesses vie every day for at least a handful of prospective customers. So, regardless of how well you know the business, you won’t last long without good leads.

We will help you generate new warm leads you can close through Digital Marketing and Cold Calling or Appointment Setting through Outbound Calls. Our internet marketing process includes and is not limited to: Website Creation, Website Upgrade and Maintenance, SEO, Social Media Marketing and Management, Organic Outreach, Text and Email Marketing, Lead Management, and more.      

We will help you reshape what you can do in the digital world and create better campaigns to acquire better leads and increase sales.

Gateway Outsourcing: Lead Generation
Gateway Outsourcing: Lead Generation

Appointment Setting

The first step in trying to sell someone a product or a service is getting an appointment with your intended audience. But when you are busy fine-tuning, improving, or expanding your business, setting up these appointments may seem like a frustrating and time-consuming task. This is where appointment setters come into the picture.

You can either provide us with the leads or we generate them for you. Our phone systems allow for recorded calls which are essential in the monitoring of your account. Our designated account manager verifies every single appointment set before it is sent.

We will set appointments based on the qualifications you have provided. The details of each successful appointment will be sent to your email with the recording attached.

Gateway Outsourcing: Lead Generation

Customer Care

Outsourcing customer service jobs can help you gather valuable insight on your customers. We have the tools needed to gather data on your client base, and any information gleaned from interactions with your customers can be used for developing more effective business strategies. This also enables you to keep up with the latest trends in the market.

Any company worth its salt cares deeply about customer satisfaction. Customers who receive high service quality are more than likely to do repeat business, as well as to recommend you to friends and family. This translates to more profit and a stellar business reputation.

 

Our customer care representatives do more than communicate effectively. They create wonderful and personalized experiences for customers. Previous knowledge of customer interactions with your company and other personal tidbits enables them to guide callers through various points of the customer journey. It also makes the customers feel that they are being valued as individuals by the company, and not as mere sales figures and cash cows.

We provide quality leads that lead to higher conversions. We will generate leads for you using various directories online. We qualify the leads depending on your business needs. We will make sure each lead has the necessary information about the consumer/client who expresses interest in your product or service.

Executive Assistance ​

Our Virtual Executive Assistants are administrative professionals who support a company’s executive or another high-level administrator. They perform various office management duties, provide clerical support and often handle tasks that have a direct effect on the success of the business.

Unlike our Virtual Administrative Support Services, our Executive Assistants provides support in a one-on-one working relationship. Our Executive Assistant will serve as the primary point of contact for internal and external constituencies on all matters pertaining to the office of the executive.

Here are some of the executive assistant skills that they have:

 

1. Calm Under Pressure
2. Dogged Resourcefulness
3. Tech Prowess
4. Big Picture Thinking
5. Impeccable Organization
6. Prioritization

7. Anticipation
8. Expert Level Communication
9. Speed and Decisiveness
10. Thick Skin and A Sense of Humor
11. Negotiating Skills
12. Analytics Skills

Administrative Support

Administrative support services are essential to the operation of any business. Our clients hire virtual administrative support assistants to save more time which allows them to focus more on their core business process, make plans for the growth of their business and spend more time with family, friends and what they love doing outside of work. 

Our administrative support services include but not limited to: 

  • General Office Management Tasks
  • Answering Inbound and Outbound Calls
  • Research
  • Organization
  • Email Management
  • Calendar Management

Bookkeeping

Bookkeeping Services

Preparation, Transmittal, Recording & Filing of Invoices
Processing, Recording & Filing of Payments to Vendors & Suppliers
Customer & Vendor Accounts Reconciliation
Bank Reconciliation
Financial Statements

Accounting Services
Accounts Receivable & Accounts Payable Management
Payroll

Additional Services
(for Real Estate Development or Construction Companies)
Project-Costing Reports
Preparation & send of Lien Waivers (if applicable)F

Other Services
Setting Up Company in QuickBooks Online
Setting Up of Chart of Accounts and Opening Balances

 

Contact us